Privacy Policy - Protecting Your Cricket ID Data

Your Privacy Matters at SkyExch99

At SkyExch99, protecting your personal information is as important as protecting your cricket betting winnings. This privacy policy explains exactly what data we collect, why we need it, and how we keep it absolutely secure.

Information We Collect for Your Cricket ID

During Account Registration

We collect your full name (must match bank account),  mobile number and email address, date of birth for age verification, residential address, and the  strong password you create. This basic information is needed to create your secure cricket ID.

For KYC Verification Process

Government-issued photo ID like Aadhaar, PAN, or Passport,  bank account details for withdrawals, selfie photo for identity confirmation, and address proof documents are required. This verification protects all users from fraud and ensures legal compliance.

During Your Cricket Betting Experience

We track your betting history and preferences,  deposit and withdrawal transactions, login times and  device information, IP address and location data for security purposes, and customer support conversations. This helps us improve your experience and maintain security.

Automatically Collected Data

Our system collects app usage patterns and navigation,  device type, browser, and operating system details,  cricket matches you view most often,  time spent on different betting markets, and  error reports to fix technical issues.

Why We Need Your Personal Information

Legal Compliance Requirements

Age verification to meet 18+ only requirements,  anti-money laundering checks as required by law,  tax reporting obligations for large winnings, and  gaming license compliance with regulatory authorities.

Account Security Protection

Preventing unauthorized access to your cricket ID, detecting  fraudulent betting patterns, protecting against  identity theft, monitoring suspicious activities, and maintaining secure login processes.

Service Improvement

Personalizing cricket betting recommendations, improving  app performance and features, sending  relevant match notifications, providing  better customer support, and developing  new betting markets.

Communication Purposes

Important account updates and security alerts,  promotional offers (you can opt out anytime),  new cricket betting markets and features,  customer support responses, and  responsible gambling reminders.

How We Protect Your Data

Technical Security Measures

256-bit SSL encryption for all data transmission,  encrypted storage of sensitive information,  regular security audits by independent experts,  multi-factor authentication for staff access, and  automated backup systems.

Access Control Systems

Only authorized personnel can view your data based on job requirements. Support staff cannot see financial data, while payment processors cannot access betting history. All data access is  logged and monitored continuously.

Data Backup and Recovery

Daily automated backups to secure servers,  geographic backup distribution across multiple locations,  disaster recovery plans tested monthly, and  99.9% data availability guarantee maintained.

Limited Data Sharing Practices

We Never Sell Your Personal Data - Ever.

Required Sharing Only: Payment processors receive bank details securely for transactions only. Legal authorities may receive information when required by court orders. Identity verification services get limited data for KYC purposes only. Analytics tools receive anonymized data with no personal identifiers.

Third-Party Service Providers

SMS/Email providers for notifications receive limited contact data only. Customer support tools access data only with your consent. All third parties are bound by  strict confidentiality agreements.

Your Privacy Rights and Control

Access Your Information

Request a complete copy of all information we hold about you. View all data processing activities. Understand how your information is used across our platform.

Correct and Update Data

Update personal details anytime through your account settings. Fix any inaccurate information immediately. Modify communication preferences easily. Change security settings as needed.

Delete Your Account

Request complete account deletion and data removal. We delete all personal data except what's legally required to retain. Process completed within 30 days of verification.

Control Communications

Opt out of promotional emails and SMS easily. Choose which notifications you receive. Update communication preferences in account settings. Unsubscribe from marketing materials anytime.

Cookie Usage and Tracking

Essential Cookies

Keep you logged into your cricket ID securely. Remember your betting preferences and settings. Maintain security during active sessions. Enable core platform functionality.

Optional Cookies

Improve website performance and loading speeds. Analyze popular cricket betting markets. Personalize your betting experience. You can disable these in browser settings without affecting core functionality.

Data Retention Periods

How Long We Keep Information: Active account data remains as long as your account exists. Transaction records are kept for 7 years as legally required. Customer support conversations are stored for 3 years. Marketing data until you opt out. Deleted account data is purged within 30 days maximum.

International Data Transfers

Your data is stored primarily in secure Indian data centers. Some services may use international servers with appropriate data protection safeguards. All transfers maintain EU-level data protection standards even when not legally required.

Children's Privacy Protection

We collect no data from users under 18 years old. Underage accounts are immediately suspended upon detection. Parental control information is available upon request. Report suspected underage use to  privacy@skyexchbook.com   immediately.

Privacy Policy Updates

When we update this policy, we send email notifications to all users with clear summaries of changes. 30 days notice is provided before implementation. Continued platform use implies acceptance of updated terms.

Contact Our Privacy Team

Questions about your privacy?

Email:  privacy@skyexchbook.com
WhatsApp:  +91-9876543210
Response Time: Within 24 hours

Privacy Complaints Process

Contact our privacy team directly first. Escalate to management if unsatisfied. External complaints to Data Protection Authority available. All complaints are tracked and resolved fairly.

Responsible Betting Disclaimer

Your privacy is fully protected, but remember that cricket betting should remain entertaining. Never share your login details with others. Contact us immediately if you suspect any privacy breach or unauthorized account access.